Key Product Features of the Sapphire Luxury Traditional Persian Hand Knotted Wool Area Rug:

1. Luxurious Chenille Pile: Revel in the softness and sophistication of 100% polyester chenille yarn, an ideal choice for enhancing the luxury of any space.
2. OEKO-TEX Certified Safety: Gain peace of mind with materials rigorously tested for harmful substances, offering a safe environment for your family.
3. Machine Washable Convenience: Benefit from easy maintenance with machine washability, perfect for active households with kids and pets.
4. Durable & Stain Resistant: Built to last in high-traffic areas, this rug resists water-based stains and UV fading, preserving its vibrant appearance over time.
5. Non-Slip & Versatile Design: Equipped with a non-slip cotton backing, this rug showcases a stunning Oriental medallion pattern in burgundy with navy and gold accents, versatile enough for various decorating styles and spaces.

To ensure your Sapphire Collection Rug maintains its allure and functionality, kindly follow these care guidelines:

Machine Washing:

• Wash separately in cold water using a gentle cycle.
• Opt for a mild detergent suitable for delicate fabrics.
• Avoid bleach or fabric softeners to preserve fabric quality.
• For optimal results, launder smaller rugs alone; for larger ones, include similar fabric and color items to balance the load.

Drying:

• Tumble dry on a low heat setting.
• Promptly remove the rug to prevent wrinkles.
• Alternatively, air dry by laying it flat on a clean surface, away from direct sunlight to prevent color fading.

Spot Cleaning:

• For spills, promptly blot with a clean, dry cloth to absorb as much liquid as possible.
• For stubborn stains, utilize a mild carpet cleaner after testing it on a small, inconspicuous area for colorfastness.
• Dab the cleaner onto the stain and gently blot with a damp cloth until the stain lifts. Avoid vigorous rubbing to prevent fiber damage.

General Maintenance:

• Use a suction-only vacuum cleaner to regularly remove dust, maintaining fiber integrity.
• Avoid using a beater bar or rotating brush to prevent fiber pull-out, prolonging your rug's lifespan.
• Periodically rotate the rug to ensure even wear and prevent UV-induced fading in specific areas.

Handling and Storage:

• When relocating the rug, roll it with the pile inside and secure it with straps to prevent creases.
• Store in a cool, dry location away from direct sunlight if not in use for an extended period.
• Cover with a breathable cloth during storage to deter dust accumulation and promote air circulation.

By following these care instructions diligently, your Sapphire Abstract Chenille Area Rug will continue to deliver comfort, style, and durability, becoming a cherished part of your home decor for years to come.

Every Sapphire Collection rug is backed by a comprehensive 120-day manufacturer warranty, offering you assurance and confidence in your purchase. The warranty period begins from the original shipping date, providing coverage aligned with the original manufacturer's terms.

Coverage Highlights:

• Defects in materials and workmanship under typical residential usage.
• Durability concerns not attributable to regular wear and tear.
• Manufacturing imperfections such as fabric unraveling and color retention issues.

Exclusions:

• Damage resulting from improper care or usage, including incorrect washing methods or harsh chemical exposure.
• Issues arising from external elements like water damage, fire, theft, or loss.
• Normal wear and tear, encompassing fading due to sunlight exposure and mechanical wear.
• Customer-initiated alterations or modifications to the product.
• Damage incurred from pet or child-related incidents, including stains, tears, or other forms of damage.

How to File a Warranty Claim:

1. Reach out to our customer service team, providing evidence of purchase and a detailed description of the issue.
2. Include photographic evidence showcasing the defect or damage.
3. Our dedicated customer service representatives will evaluate your claim and assist you through the replacement or repair process.

This warranty underscores our commitment to ensuring that your Sapphire Abstract Chenille Area Rug remains a beautiful and functional addition to your home decor. We prioritize delivering superior-quality products and guaranteeing your satisfaction.