Shipping policy
ARCONIZ Shipping Policy
Welcome to ARCONIZ!
We're delighted that you've chosen us for your home textile and rug needs. Below you will find our comprehensive shipping policy.
Shipping Destinations
- Domestic Shipping: ARCONIZ currently ships exclusively within the United States. We do not offer international shipping at this time.
Shipping Carriers
- Carriers: We partner with reputable carriers such as FedEx, UPS, and USPS to ensure your order arrives safely and on time.
Shipping Costs
- Free Shipping: We offer free standard shipping on all US orders over $99.
- Orders under $99: Shipping is calculated at checkout based on the weight and size of your order and your delivery address.
Shipping Methods and Options
- Standard Delivery: Most orders are delivered within 3-7 business days after processing.
- Expedited Shipping: Expedited shipping options are available at an additional cost. This can be selected during checkout.
- Large Items Delivery: For oversized items such as large rugs, special delivery methods may apply.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Delivery Timeframes
- Standard Shipping: 3-7 business days after processing.
- Expedited Shipping: 2-3 business days after processing.
Tracking Your Order
- Tracking Information: Once your order ships you will receive a confirmation email with a tracking number so you can follow your delivery.
Shipping Delays
- Unexpected Delays: While we do our best to meet our delivery estimates, delays can occur due to weather, carrier issues or other circumstances beyond our control.
Delivery Issues
- Damaged or Lost Packages: If your order arrives damaged, or does not arrive at all, please contact us within 7 days of the expected delivery date and we will make it right.
Customer Service
- Contact Us: For any questions about your shipment, email us at info@arconiz.com and our team will be happy to help.
